Festivalgoers who purchased tickets to the recently nixed High Definition music festival have been left in the lurch after the company organising the event went into liquidation just three weeks before the festival was set to go ahead.
As Kent Online reports, UK punters are facing uncertainty over refunds, joining a raft of High Definition revellers who asked for their money back when the Hop Farm announced last week that they had axed the festival over licensing issues.
According to the Kent and Sussex Courier, angry ticket-holders have been “at their wits’ end” for months when High Definition organisers announced a last-minute change of venue back in May, moving from Tunbridge Well’s Eridge Park in July to the Hop Farm in September.
The organisers cited “irresolvable issues” with the original venue, but promised to refund ticket-holders unable to make the new date. Months on, disappointed ticket-holders are still out of pocket and now thousands more might be about to join them.
Kent Online reports organisers announced they had taken the decision to cancel all future events. They originally announced that they would be looking for alternative premises, but directors have since begun liquidating the business behind HD, Live Music Events Limited.
“Due to the actions of The Hop Farm last week it is with great regret that the directors have taken the decision to cancel all future events,” a statement from High Definition, received by Kent Online, reads.
“The decision is beyond their control due to the action of third parties and the impending insolvency of the company. If tickets have been purchased on cards we recommend contacting your card issuer for further instructions on how to possibly receive a chargeback.”
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“Alternatively we have managed to secure some ticket swap options for our customers given the circumstances. Everyone at High Definition sends a heartfelt apology for the situation it and its fans have been placed in.”
The options for tickets swaps reportedly include the The Social in Maidstone on 12th September, Arcadia in Bristol on 4th September, and Mint Festival at Wetherby Racecourse on Sunday, 20th September.
Naturally, punters aren’t thrilled with only “possibly” receiving a chargeback or being urged to swap their tickets for a different festival they had no plans to attend and are currently bombarding High Definition’s Facebook page with angry messages.
